- When the user receives the email there should be the message from the sender and a link block that says 'Go to Secure Share'
- Click ‘Go to Secure Share’
- You have to go to the site and register to access the ‘Shared Files’ that need to be opened.
- Use the email it was sent to in order to create the account or forgot password in order to log in.
- The password for this account may be different than your email account because this is a different service. Please use the forgot password button if unknown and an email will be sent to to reset the account.
- Once in, you should see the full email and be able to click/open the attached file.
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